- Go to System Preferences > Keyboard > Shortcuts> App Shortcuts
- Click +
- Application: Microsoft Outlook.app
- Menu Title: Close
- Click: fn + ESC
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Craig gatecrashed the Australian ITSMF / ITIL conference, LEADit in Melbourne and in the hallway chats to Korrine Jones (an Organisational Development Consultant and running late for a plane) and Ian Jones (an IT Service Management expert) about how People Development and Service Management are intersecting with Agile and each other:
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The auto complete cache in Outlook remembers all of the addresses that you have emailed and auto completes them when you enter an email address into the To: (or CC: or BCC:) field in Outlook. There are numerous fixes around on the web, but this one sorted the issue for me today on a stubborn Windows 7 machine with Outlook 2010 installed (with Google App Sync).
These steps are based on an article at Spiceworks here: http://community.spiceworks.com/how_to/show/16443-repair-autocomplete-cache-in-outlook-2010. The second step was missing in the official Microsoft article.