When attending the Coaching Agile Teams class with Lyssa Adkins and Michael Spayd earlier in the year, one of the new concepts (at least I don’t remember it from the previous class I did back in 2013) was the idea of “impact feedback”. Simply put, impact feedback is a mechanism to give feedback to someone with a focussing on how that action impacted you. It is also a great mechanism to ensure that your are not leading the person to the solution, rather helping them see the outcome from a different perspective.
The template for impact feedback is:
When you did / said ……… the impact on me was ………
However, one of the difficulties with this technique is often knowing the right word to say. One of my colleagues from my Agile Coaching Competence Cohort program, Jessica Katz, shared this great little tool for knowing the right word to say to describe your impact emotion.
Obviously there are other uses for this tool in coaching conversations as well as discussions, presentations, training and general writing,
At YOW 2013 in Sydney, Craig, Renee and Jeremie Benazra catch up with Lyssa Adkins, author of “Coaching Agile Teams” and Michael Spayd, both Agile Coaches at the Agile Coaching Institute and chew the fat on:
- What is Agile?
- Lyssa’s “Coaching Agile Teams” book
- The difficulties in being an Agile Coach
- The XP Coach
- Coaching as a more mature version of leadership
- Where professional coaching fits into Agile Coaching
- Why Agile Coaches are sought after whereas general organisational coaching is less prevalent
- The training of managers and its impact on mindsets
- Michael’s “Coaching the Agile Enterprise” book
- Team coaches vs enterprise coaches – what is the difference
- Scrum Mastering an enterprise transformation
- How to teach a pig to sing
- The coaching oath of non-allegiance
- Certified Scrum Coach versus ICAgile Coach
- The myriad of skill sets needed as an Agile Coach
View original post 17 more words